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Hot Tub Frequently Asked Questions

Clear, simple answers for current and future owners. Do not see your question? Our team is happy to help.
Before you buy

Buying a hot tub

Is a hot tub right for me?
Ask yourself: where in the backyard would it go, will it be for the whole family or just you, and would you enjoy fewer aches, better sleep, less stress and more family time? If you said yes to any of these, a hot tub might be right for you. Speak with our team about prices, sizes and models.
What size hot tub should I buy?
Match the size to how you will use it: two to three seats for couples, four to six for most families, and six or more if you love to host. Your backyard layout matters too. Visit a showroom to sit in different sizes.
What is hydrotherapy?
Hydrotherapy uses heat, buoyancy and massage to relax muscles, ease sore joints, improve circulation and reduce tension. It can help improve sleep, reduce stress and support recovery.
Can I use a hot tub in a Manitoba winter?
Yes. Jacuzzi® hot tubs are insulated and covered to hold heat in deep cold, and many owners soak most in winter.
Do you offer financing?
Yes, at 7.99% for 60 months on approved credit, with online pre-approval. See financing.
After you buy

Owning a hot tub

How do I clean and maintain my hot tub?
  • Test the water with test strips once or twice a week.
  • Treat the water based on the readings.
  • Rinse the filter every two weeks.
  • Drain, clean and refill every three to four months.
How do I clean my hot tub filter?
Rinse it every two weeks with fresh water, using filter cleaner and a filter nozzle to reach the pleats. Every two months, soak it overnight in water with a little filter cleaner. Replace the filter once a year.
How often should I change the water?
As a rule of thumb, drain, clean and refill every three to four months, depending on use, fill water quality and how well the water is maintained.
Where can I buy chemicals and filters?
At any showroom, or online at our online store.
We are here to help

Still have a question?

Prices move with promotions and in-stock inventory. Tell us what you like and we will send today’s numbers, plus what is on the floor at your nearest showroom.

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